How to manage funds in your account
- I want to upload funds onto the Shopping Card, how do I do this? And how much can I upload per transaction?
- How long does it take for funds to transfer to my card once I have uploaded them through my account panel?
- What type of cards can I use to upload money onto my card?
- My funds upload is failing, what can I do?
- How can I check my card balance with you?
- Can you top up the Everyday Shopping Card in store?
- How will the funds transferred appear on my bank statement?
- I have a problem with my card payments and want to speak to support about the issue?
- What happens if my Everyday Shopping Card is lost or stolen?
- Can I withdraw money from the card?
- What if my card is declined when trying to upload funds
- What if I want to return an item which I purchased using the Everyday Shopping Card for a refund?
- How can I check how much I have raised for my charity by using the shopping card?
- How long does it take for my charity to receive the funds that I have raised?